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Find your desired event in the list of onsale events. Click "Buy Now." Check the performance information to be sure you have selected the correct event, date and time!
Click the radio button next to your desired price/ticket type. Select desired quantity of tickets, and "Add to Order." This will take you to the "My Order" page.
Please note you may only add one price type at a time to your cart. To add another price type for the same performance, hit the back button on your browser while at the "My Order" page to return to that event.
Once you have all the tickets in your cart for the performance, proceed to "Secure Checkout." If you want to purchase tickets to another performance in the same order, then select "Continue Shopping" to return to the main event list.
If you change quantities on the "My Order" page, click "Update" to refresh prices and service fees. To remove tickets from your order, select "Remove these tickets from my order" directly under the "delivery" field.
When you click "Checkout," you will be asked for your name, address, phone number, email address and credit card information. These fields are all required to place an order. If you are signed in, everything will be filled out except your credit card information.
While your order is processing, do not click the "back" or "reload" buttons on your browser: it could cause the system to place your order twice!
If you do not receive an order number or authorization code, you may safely click back or reload to try again.
If your card is declined or you experience an error, you will have the opportunity to check your information and try again, or you may call us and use the order number provided. If your order is accepted successfully, you can click "Printable Receipt" to get a printed version of your receipt, but note that we will also email the receipt to the address you provided.
Tickets purchased to Dairy events will be held at Will Call at The Dairy Box Office. Please arrive at least twenty minutes prior to show time to pick up your tickets.
For certain events, you may have the option of delivery by Mail if the event is more than ten days out. The fee for mailing is $1.50 per ticket.
If you have become A Friend of The Dairy by making a donation, thank you for your generosity! You will be hearing from us soon. There is no need to visit Will Call at the box office.
Service fees may apply to tickets purchased online or by phone. Service fees help to support ticketing operations and cover credit card fees.
By clicking any date in the calendar on the left-hand navigation, you will see a list of events for that day. Use the "<<" and ">>" buttons to switch months.
Type in all or part of an event name to see all matching events. If you have trouble finding an event, try a partial search, such as "Badu" instead of "Erykah Badu."
Clicking any of the letters near the top of the page will display a list of all events starting with that letter. If you're looking for an event that starts with a numeral, click the "#" symbol at the beginning of the letter list.
You can opt in to any of our emailed newsletters to find out about upcoming events at our venue, or join other arts related- mailing lists. You are never automatically added to any list, nor is your email address shared with any third parties. You may unsubscribe at any time.
To subscribe or unsubscribe from a newsletter, click NEWSLETTERS on the left navigation and follow the instructions.
The Card Validation Code is a security code printed on the back of your credit card in the signature strip. It may appear on the front of American Express cards. The code is the LAST three or four digit group in the sequence.
An example of a CVC code.
If you"ve already created an account with us, you can sign in here. If you do not have an account, please read this.
Creating an account makes ordering faster because your billing and shipping information will be stored, and you won't need to type it in again the next time you order (for security purposes, however, credit card information is NOT stored).
Additionally, you can view your order history and have email receipts for any past orders resent.
If you do not have an account, and would like to create one, click "my account" on the top right navigation, or "sign in" on the left navigation. Then click "if you do not have an account, sign up." Enter the email address you wish to use and create a 6 to 16-character password.
Alternately, at the end of your first successful order, if you are not signed in under an account, you will be prompted to create one using the email address you entered for the order.
If you didn't receive your receipt via email, first check any spam folders you have in your email account--it may have been routed there. Secondly, if you have an account with and placed your order using that account, use the order history function to print out your receipt or resend it. Lastly, try to remember if you received a confirmation number after your order--this means we did get your order correctly. Please use the CONTACT US link to call or email us to check your order. We do not recommend that you retry your order, as you may wind up with a duplicate order which may not be refundable.
You must log in using the SIGN IN link to access your order history. Once logged in you can print or re-email any of your receipts.
Need some help not listed here? Please click on CONTACT US in the left margin and let us know what you need help with.